Terms of Service | Voucher4U

This is a general template written for Voucher4U (Pty) Ltd's website and service offering. We'd suggest a South African attorney reviews and tailors it before it's relied on for a specific client contract, since actual program and service agreements will usually sit alongside these terms.

1. About these terms

These Terms of Service govern your use of the website https://voucher4u.store/ and your engagement with services offered by Voucher4U (Pty) Ltd ("Voucher4U", "we", "us", or "our"), a company based in South Africa and operating since 2023. By using our website or engaging our services, you agree to these terms.

2. Our services

Voucher4U provides full lifecycle rewards program design and administration, WhatsApp QR engagement solutions for FMCG brands, customer support delivered through AI and human agents, and business automation services. The specific scope, deliverables, and fees for any engagement will be set out in a separate proposal, quote, or service agreement between Voucher4U and the client.

3. Use of the website

You may use this website for lawful purposes only. You agree not to misuse the website, attempt to gain unauthorised access to our systems, or use the site in a way that could damage, disable, or impair it.

4. Rewards programs

Where Voucher4U administers a rewards program on behalf of a brand, the terms and conditions of that specific program (including eligibility, redemption rules, and expiry) will be communicated separately to program participants. Voucher4U acts on behalf of the brand in operating these programs unless otherwise agreed.

5. Intellectual property

The Voucher4U name, logo, and website content are the property of Voucher4U (Pty) Ltd unless otherwise indicated, and may not be copied or reused without our permission.

6. Limitation of liability

To the extent permitted by law, Voucher4U will not be liable for any indirect or consequential loss arising from use of this website or our services. Nothing in these terms limits any liability that cannot be limited under South African law.

7. Third party channels

Some of our services involve operating channels on third party platforms, such as WhatsApp. Your use of those platforms is also subject to that platform's own terms and policies.

8. Governing law

These terms are governed by the laws of the Republic of South Africa, and any disputes will be subject to the jurisdiction of the South African courts.

9. Changes to these terms

We may update these Terms of Service from time to time. The date at the top of this page reflects when it was last updated.

10. Contact us

Questions about these terms can be sent to info@voucher4u.store.